Our Guarantee

Bower & Branch offers the best Three-Year Guarantee on all Bower & Branch grown trees. Only the finest, most experienced growers are awarded the opportunity to grow for Bower & Branch. We offer the best guarantee available on our trees because we specialize in growing trees. We also handle, deliver and install our trees through a very select network of the best garden centers that understand proper growing conditions and your unique local climate.

Our trees are grown specifically with you in mind. Your success is our ambition. We offer this remarkable guarantee to give you the confidence that we fully stand behind our trees and services. When you buy a Bower & Branch tree, you are buying the best tree available, grown with no shortcuts that might risk your success. We fully expect that over 98% of our trees will grow and thrive in your landscapes and gardens.

There are multiple steps required that allow us to offer this Three-Year Guarantee to you. Many of these important steps are taken by our growers, who accomplish much of what is required to offer the guarantee well before you make your selections. The success of our trees depends mostly on the quality of growing from propagation to delivery.

The next step is to have only professionals handle, care for, deliver and plant Bower & Branch trees. Not all garden centers qualify for this privilege with Bower & Branch. Bower & Branch brand members have been carefully selected to offer Bower & Branch brand trees and services and the supporting care products.

For you, Bower & Branch requires 3 simple steps to activate the 3 Year Guarantee. Bower & Branch has been guaranteeing our Trees for years and we have learned that Tree failure at home is caused by a small number of important events that we can easily overcome with proper efforts in planting, fertilizing and watering. Should any Bower & Branch Tree fail for any reason, Bower & Branch will provide a Gift Card for the amount of the cost of the tree that can be used online towards the purchase of another Bower & Branch Tree.

1. Use Bower & Branch Soil Enhancer and Fertilizer Element at time of planting. Our own special blend of organic materials provides for a living soil environment that will empower our Trees to grow in your landscape and garden.

2. Use Bower & Branch Water Element on every newly planted Tree. This is required for the first full growing year. Our unique and simple method for providing the right amount of water at the right time. Easy to use, our slow drip watering system is mobile and can be reused on many Trees and Shrubs.

3. Register your Tree with us! Simply go online, create an account and register your tree(s) after pick up, delivery or installation. It’s that easy. Trees are to be registered online within 7 days of pick up, delivery or install and all required information must be provided at that time for the guarantee to take effect. Please save your receipt and tree tags as these will be necessary for the guarantee process. For the next three years we will provide regular care reminders and recommendations from our growers specifically for your tree. Remember, our goal is for you to be successful. The best time to plant is today, and Bower & Branch does not want to waste a single day of growing!

The Guarantee is for the cost of the Tree only and does not include costs of Delivery, Planting or applicable taxes that may have been purchased. Bower & Branch provides Online Gift Cards in the amount of the original purchase of the Tree(s). These online Gift Cards can be used towards any new purchase of product offered through the Bower & Branch Online Store. Gift Cards do not carry an expiration date. Bower & Branch does not guarantee Tree replacement or any specific availability at any time. Cash refunds are not provided at any time. Bower & Branch will require that the original tags and receipts be presented when Tree failures are presented for Guarantee fulfillment. Bower & Branch has never refused any guarantee request for any reason for any customer. All Bower & Branch customers have been fully satisfied with all Tree Plantings.

 

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